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Standard Shipping

Order by 11pm and we will process your order the next day. Free 48 hour delivery on all orders for a limited time

Returns & Refunds

Returns

Return policy

We hope that you love your purchase! If, for any reason you don't, you may return your purchase for a refund or replacement within 30 days of receipt. We only accept returns for items purchased directly from www.johnadams.co.uk. Please return all other items to the original place of purchase.

Returns

We only accept returns for items purchased directly from www.johnadams.co.uk. Please return all other items to the original place of purchase. All returns are monitored.

Your item(s) must be in the condition received and in the complete original box and/or packaging.

Start a Return

Please contact us at customerservices@johnadams.co.uk stating “Returns request” in the subject line

Product Safety

Safety Standards

For your safety, always carefully follow the instructions that are included with your product.



Each item is rigorously tested and certified to meet UK safety regulations, guaranteeing that it is safe for use by all ages. We prioritise quality and safety at every stage of production, from sourcing materials to final checks. Rest assured, our commitment to excellence ensures that every product you receive is reliable and secure.

Product Support

Replacement Parts

Find Parts

Find all the spare parts you need right here, just browse this section!

Find Spare

Contact for Assistance

For spare parts inquiries, reach out to our support team for help.

Contact us

Product Guides

Guides

If you’ve lost or misplaced your product manual, you can find everything you need here!

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